Independent guide · Sintra
Contact
We answer data corrections, editorial questions and press enquiries. We do not issue or refund tickets — see below for who to contact instead.
- Email info@pena-palace.pt
How to reach us
- General email
- info@pena-palace.pt
- Data corrections
- info@pena-palace.pt Tell us the page and the figure. If you have the official source, better still.
- Press and partnerships
- info@pena-palace.pt
- Privacy and personal data
- info@pena-palace.pt See also the privacy policy.
- Languages
- Portuguese and English
- Publisher
- pena-palace.pt
We normally reply within two to three working days.
What we can answer
- Factual corrections. Prices, hours, entry rules, names and dates. This is the most useful message we can receive.
- Questions about the site’s content. Sources used, editorial criteria, affiliate policy.
- Press enquiries. Quotes, data and use of content with attribution.
- Complaints about advertising. If you think a recommendation of ours is misleading, we want to know.
What we cannot do
- Book, change or cancel tickets.
- Confirm live slot availability — that is on the reseller’s site or the official box office.
- Mediate complaints with tour operators.
Where the monument is
Pena National Palace is at Estrada da Pena, 2710-609 Sintra, Portugal, at the top of the Sintra hills. Access is through the Main Gate or the Lakes Gate — see how to get there.
That address is the monument’s, not ours: this site is an online publication with no public counter.